Thank you for your interest in becoming a seller on Barnes & Noble’s Marketplace.  BN.com partners with thousands of Sellers of used and collectible books to provide our customers with a great selection of books from the best and most professional booksellers on the web.

Our program is a flexible, low-cost way for you to use our loved and trusted brand to increase your sales by using BN.com resources, you can reach our wide audience of customers.

Our program provides:

  • ·         Low commission fees - 15%, with a $60 maximum

  • ·         No initiation or monthly subscription fees

  • ·         Easy, flexible inventory management programs

  • ·         Readily available and friendly Seller Relations team

 

Below please find some general questions perspective sellers have. 

 

How can I become a Seller?

Creating an account is takes just a few steps.  Before creating your seller account, please note we request that all sellers:

  • ·         Have at least one year of prior experience selling used books online

  • ·         Have the books currently in their possession

If you meet these requirements and would like to be a part of our program, please create your profile. Once created, the account will then go through a review process with our Seller Relations team.

When approved, the Seller must conform to our performance guidelines in order to remain in our program. Our Authorized Sellers ship books directly to customers when they are purchased. BN.com facilitates the transaction between the Seller and our customer, guaranteeing the security of payment information.

 

What are the requirements and guidelines for selling items on BN.com?

  • ·         All listings must be priced between $1.99 and $2,500.        

  • ·         Every book must be assigned a SKU. You choose any number, but you can only use it once: it cannot be used for two items or re-used after an item is sold.        

  • ·         All listings must have a "condition" - a brief description of the overall state of the item. Condition choices are: New; Like New; Very Good; Good; and Acceptable.        

  • ·         All listings must have either a valid ISBN or a title.        

  • ·         The Comments field for each listing must contain a complete and accurate description of the item it represents. Items that inaccurately described must be completely refunded including shipping at the expense of the seller.

  • ·         International editions must be listed with their international ISBN and must clearly state "International Edition" in the comments field.        

  • ·         Listings for Print on Demand titles must clearly state "Print on Demand Edition" in the notes in their Comments field.        

  • ·         Sellers cannot reference their own store contact information, website, conditions of sale, or return policy anywhere in the listing, including in the Comments.        

  • ·         Sellers cannot solicit customers to view or purchase items directly through personal websites or any other channels.       

  • ·          Only one listing is allowed per physical copy of the item. This includes opening multiple accounts to list the same item.

 

The following items cannot be listed or sold on BN.com:

  • ·         Items that are not in the Seller's possession  

  • ·         Items that have been illegally printed or stolen            

  • ·         Items that have not yet been published or made available to the general public  

  • ·         Promotional items, including Advanced Reading Copies

  • ·         Ebooks and other electronic editions, either transmitted digitally or copied to a CD or any other media format 

  • ·         Illegal books or materials

  • ·         Cannot split open an item and repackage as two or more separate items.

  • ·         Teacher/Instructor editions of textbooks

  • ·         Items that do not compliment or supplement Barnes & Noble’s product offerings.

  • ·         Items distributed via the Fulfillment by Amazon program

 

Please read our full Terms and Conditions as well as our Policies and Guidelines for more detail.

 

How do I create an account?

To create a seller account, there are a few easy steps to follow.

  • 1.       Go to www.bn.com and create an account.

  • 2.       Go to https://sellers.barnesandnoble.com/SellerPortal/login and log in with the ID you created on bn.com

  • 3.       Once logged in Click on the Settings Tab to complete your seller account.

  • 4.       Enter the following elements:

    • a.       Seller Display Name

    • b.      Contact name and phone number

    • c.       Shipping & Returns Address

    • d.      Default Shipping Options

    • e.      Communication Preferences

    • f.        Credit Card Information

    • g.       Banking information

    • h.      Tax Information

Note:  The bank account must be a traditional checking or savings account held with a U.S. based bank.  We do not accept prepaid debit cards as banking information or as the credit card to be on file.

Upon establishing your account we will send $0.01 to the banking account you provided to confirm proper connectivity.  After receiving the penny into your, please log into your account and click the box confirming you received the penny. 

 

How do I upload Inventory?

There are two ways to upload inventory through the seller portal. 

1.        Log into the seller portal click on the Inventory tab and ad one item at a time using the "Add Items to Sell " box on the page.

2.       Log into the seller portal click on the Inventory tab and ad one item at a time using the "Add Items Using a File " box on the page.  To obtain a file template, click "Download Template"

 

What is SFTP?

Stands for Secure File Transfer Protocol, enables secure file transfer capabilities between networked hosts.  To utilize SFTP, you must have the appropriate software or partner with a third party service. 

 

How can I get a sFTP account?

You can request sFTP access after your account is established and in good standing for more than 45 days.  After this time period, please contact Seller Relations at 1-866-897-1763 or at sellerrelations@barnesandnoble.com.

 

Do I need SFTP?

SFTP is advisable in the following situations:

·         You are utilizing a third party inventory service provider.

·         You plan on loading inventory files larger than 8 megabytes  on a regular basis.

 

How can I get a sFTP account?

You can request sFTP access after your account is established and in good standing for more than 45 days.  After this time period, please contact Seller Relations at 1-866-897-1763 or at sellerrelations@barnesandnoble.com.

 

What if I am not located in the US?

If you wish to sell on our marketplace but are located outside the United States, the following are additional requirements:

·         A US Bank account

·         You need to submit a W-8 tax form (US IRS website) to the below address before you can begin to sell.

Barnes & Noble, Inc.

Attn: Vendor Maintenance C-level

1400 Old Country Road

Westbury, NY 11590

·         Must provide a valid physical address for a customer to return items.

 

What file formats or inventory management systems do you accept?

An inventory file format is a set of conventions used to identify each column or data point in an inventory file. BN.com will process any inventory file that utilizes one of the three standard formats given below. You can also download a standard template with our headings in the seller portal. Most inventory software packages can create files for export in at least one of these formats. If you have questions about how to create an inventory file using an acceptable format, do not hesitate to contact our Seller Relations team.        

BN.com accepts:

  • ·         Homebase

  • ·         Tab-delimited (w/BN headers)

  • ·         UIEE

  • ·         Amazon Inventory Loader (The Amazon headers used for this specific format are based on the "Inventory Loader" template. In order to use the "Book Loader" template, please submit a custom mapping request.)

  • ·         BookTrakker (You can create a file from BookTrakker to be uploaded manually to My Seller Account but you cannot use BookTrakker to automatically upload the files directly to us since they use FTP and we use sFTP for uploading our files.)   

 Regardless of which format you use, each listing record in the file must possess the following five datapoints:

  • ·         Transaction ("A" for add, "D" for delete)

  • ·         SKU (alpha-numeric, not exceeding 15 characters)

  • ·         ISBN or Title

  • ·         Condition

  • ·         Price

 

Also each inventory file MUST have one of the following filename extensions:

  • ·         Txt

  • ·         Tab

  • ·         Dat

  • ·         Csv

  • ·         Xsl

  • ·         Xslx

  • ·         uie

 

How do I add an item to sell?

You can add items individually or with a file through My Seller Account, or through sFTP. To add items individually or with a file, go to either Dashboard or Inventory in My Seller Account. To get a sFTP account, please contact Seller Relations at 1-866-897-1763.

 

How and when do I get paid?

BN.com pays each Seller via direct deposit every Tuesday for the outstanding balance. If you have not entered your bank information, you cannot get paid.  Each time banking information is updated, we are required to send a penny test to ensure the account information is set up correctly.  Upon receiving the penny please log into your seller account, go to Settings and click the box to confirm the penny deposit.  *Do not click the penny box before you receive the penny as it will create a delay and you will not be paid.

 

Note:  The bank account must be a traditional checking or savings account held with a U.S. based bank.  We do not accept prepaid debit cards as banking information or as the credit card to be on file.

 

How much do I get paid?

Each item sold on BN.com is subject to a 15% commission fee, up to a $300 cap. This fee will be automatically subtracted from the amount credited to your account after the sale.

 

Have additional questions?  See our Full Help Section.[GM1] 


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